1. General Terms

1.1. Agreement: This document outlines the terms and conditions of renting a vehicle from Chosen Cars ("Company"). By signing this agreement, the renter ("Renter") agrees to comply with all terms and conditions herein.

1.2. Eligibility: Renters must be at least 21 years old and possess a valid driver's license. Renters under the age of 25 may be subject to a young driver surcharge.

1.3. Third-Party Partners: The Company may be another individual or company partnered with Chosen Cars for the management of their vehicles. All terms and conditions outlined herein apply equally to vehicles managed by these partners.

1.4. GPS Tracking Device: The Renter acknowledges that the vehicle is equipped with a GPS tracking device for security and operational purposes. The Renter agrees not to remove, tamper with, or damage the tracking device under any condition. The location data collected by the GPS device will not be shared with third parties and is solely for the protection of the Company.

2. Rental Period

2.1. Duration: The rental period begins on the date and time specified in the rental agreement and ends when the vehicle is returned to the Company.

2.2. Extensions: Any extension of the rental period must be requested in advance and is subject to availability and additional charges.

2.3. Long-Term Rentals: For rentals exceeding 30 days, the Renter agrees that the rental agreement must be renewed every 30 days. The renewal is subject to the Company's approval and any applicable changes in terms or rates.

3. Vehicle Use

3.1. Authorized Drivers: Only the Renter and any additional drivers listed in the rental agreement are authorized to drive the vehicle. All drivers must meet the Company's age and license requirements.

3.2. Prohibited Uses: The vehicle may not be used for:

• Any illegal activity
• Towing or pushing another vehicle
• Racing or speed contests
• Transportation of hazardous materials
• Carrying passengers for hire
• Off-road driving

3.3. Condition of Vehicle: The Renter must return the vehicle in the same condition as received, except for ordinary wear and tear.

3.4. Missing or Swapped Parts: The Renter is responsible for any missing or swapped parts of the vehicle. The Renter will be charged for any parts that are missing or swapped when the vehicle is returned. In addition to the cost of the parts, the Renter will also be charged for labor. If the vehicle is not repairable due to missing or swapped parts, the Renter will be responsible for the full cost of the vehicle.

4. Payment and Fees

4.1. Rental Rates: The rental rate is as specified in the rental agreement. Rates are subject to change without notice until a reservation is confirmed.

4.2. Deposit: A refundable deposit is required at the time of rental. The deposit amount is specified in the rental agreement.

4.3. Payment Method: Payment is due at the time of rental and can be made by credit card, debit card, or cash. The Company may place a hold on the Renter's credit card for the estimated rental charges and deposit.

4.4. Late Return Fees: If the vehicle is returned after the agreed-upon time, late fees will apply as specified in the rental agreement.

5. Insurance and Liability

5.1. Insurance Requirements: The Renter must have valid insurance coverage. The Company offers optional insurance coverage for an additional fee.

5.2. Collision Damage Waiver (CDW): CDW is available for an additional fee and limits the Renter's financial responsibility for damage to the rental vehicle.

5.3. Liability: The Renter is responsible for all damage to and loss of the vehicle caused by collision, whether or not they are at fault. The Renter's responsibility includes:

• a. All physical and mechanical damage to the vehicle measured as follows:
  • i. If the Company determines that the vehicle is a total loss, the fair market value of the vehicle calculated in accordance with California law;
  • ii. If the Company determines that the vehicle is repairable: the reasonable estimated retail value or actual cost of repair up to the fair market value.
• b. An administrative fee in accordance with California law.
• c. The Company's actual charges for towing, storage, and impound fees.
• d. The Renter is also responsible for any missing equipment.
• e. The Renter is responsible for loss due to theft of the vehicle and all damage due to vandalism that occurs in connection with a theft, if the Renter fails to exercise ordinary care while in possession of the vehicle. The Renter is responsible for damage due to vandalism not associated with theft of the vehicle up to a maximum of $500. Permitting a person who is not an Authorized Driver to use the vehicle is not an exercise of ordinary care but a willful and reckless act and a breach of this agreement.
• f. The Renter is responsible for all collision damage to the vehicle even if someone else caused it or the cause is unknown. The Renter is responsible for the cost of repair up to the value of the vehicle, and towing, storage, and impound fees.
• g. The Renter's own insurance, or the issuer of the credit card used to pay for the vehicle rental transaction, may cover all or part of the Renter's financial responsibility for the vehicle. The Renter should check with their insurance company or credit card issuer to find out about coverage and the amount of the deductible, if any, for which the Renter may be liable. Further, if the Renter uses a credit card that provides coverage for potential liability, they should check with the issuer to determine if they must first exhaust the coverage limits of their own insurance before the credit card coverage applies.

6. Loss Damage Waiver (LDW)

6.1. LDW Coverage: The Company offers LDW, which relieves the Renter of financial responsibility for damage to the rental vehicle, subject to the terms and conditions below.

6.2. LDW Exclusions: LDW will not protect the Renter if:

• a. Damage or loss results from an Authorized Driver’s:
  • i. Intentional, willful, wanton, or reckless conduct.
  • ii. Operation of the vehicle under the influence of drugs or alcohol in violation of Section 23152 of the Vehicle Code.
  • iii. Towing or pushing anything.
  • iv. Operation of the vehicle on an unpaved road if the damage or loss is a direct result of the road or driving conditions.
• b. Damage or loss occurs while the vehicle is:
  • i. Used for commercial hire.
  • ii. Used in connection with conduct that could be properly charged as a felony.
  • iii. Involved in a speed test or contest or in driver training activity.
  • iv. Operated by a person other than an Authorized Driver.
  • v. Operated outside the United States.
• c. An Authorized Driver has:
  • i. Provided fraudulent information to the Company.
  • ii. Provided false information, and the Company would not have rented the vehicle if true information had been provided.

7. Fuel Policy

7.1. Fuel Level: The vehicle is provided with a full tank of fuel and must be returned with a full tank.

7.2. Refueling Charges: If the vehicle is returned with less than a full tank, the Renter will be charged a refueling fee as specified in the rental agreement.

8. Roadside Assistance

8.1. 24/7 Assistance: The Company provides 24/7 roadside assistance. In the event of a breakdown or emergency, the Renter should contact the Company immediately.

9. Maintenance and Repairs

9.1. Routine Maintenance: The Company is responsible for routine maintenance and repairs due to normal wear and tear.

9.2. Repairs by Renter: The Renter must obtain the Company's authorization before arranging for any repairs. Unauthorized repairs will not be reimbursed.

10. Traffic Violations and Tolls

10.1. Responsibility: The Renter is responsible for all traffic violations, parking tickets, toll charges, and other fines incurred during the rental period.

10.2. Notification: The Company will notify the Renter of any fines or charges received after the rental period. The Renter agrees to reimburse the Company for these charges.

11. Accidents and Damage

11.1. Reporting: The Renter must report any accident or damage to the vehicle to the Company immediately.1

1.2. Accident Procedure: In the event of an accident, the Renter must:

• Obtain a police report.
• Exchange information with other involved parties.
• Notify the Company and provide a copy of the police report.

12. Return of Vehicle

12.1. Condition: The vehicle must be returned in the same condition as received, with no additional damage and a full tank of fuel.

12.2. Inspection: The Company will inspect the vehicle upon return. Any damage not noted at the time of rental will be the responsibility of the Renter.

12.3. Return Location: The vehicle must be returned to the location specified in the rental agreement. If returned to a different location, additional charges may apply.

13. Termination

13.1. Termination by Company: The Company reserves the right to terminate this agreement at any time if the Renter violates any terms of this agreement.

13.2. Termination by Renter: The Renter may terminate this agreement at any time by returning the vehicle and settling any outstanding charges.

14. Governing Law

14.1. Jurisdiction: This agreement is governed by the laws of the State of California. Any disputes arising from this agreement will be resolved in the courts of California.

15. Miscellaneous

15.1. Entire Agreement: This agreement constitutes the entire agreement between the parties and supersedes all prior negotiations and agreements.

15.2. Amendments: Any amendments to this agreement must be in writing and signed by both parties.

15.3. Severability: If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.4. Waiver: No waiver of any term or condition of this agreement will be effective unless made in writing and signed by the party against whom the waiver is to be enforced.

16. California State Law Compliance

16.1. Warning: California Vehicle Code Section 10855 provides the following: “Whenever any person who has leased or rented a vehicle willfully and intentionally fails to return the vehicle to its owner within 72 hours after the lease or rental agreement has expired, that person shall be presumed to have embezzled the vehicle.”

17. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: hello@chosencars.com

These Terms and Conditions form an agreement between you and Chosen Cars. Your access to and use of our services constitutes your acceptance of and compliance with these Terms.